media mea Installation & Support

At media mea, we know that reliable technical support is the backbone of every successful digital signage deployment. Whether you’re rolling out our next-generation kiosks, LED billboards, or interactive smart displays, or managing existing LED/LCD networks from other vendors, our Adtech Support team ensures maximum uptime, seamless ad delivery, and long-term ROI.

Our mission is simple: to empower retailers, advertisers, and businesses with frictionless support and world-class service, so your displays always deliver maximum audience engagement, stronger conversions, and higher brand loyalty.

When you invest in media mea solutions, or purchase from a third party vendor, we provide end-to-end services to guarantee success from day one:

• Professional Installation – Certified technicians handle on-site setup, mounting, wiring, and secure network configuration.

• Onboarding & Training – Tailored sessions for your team covering CMS management, AI-driven ad integrations, and troubleshooting basics.

• Warranty Coverage – Standard 1–3 year warranties with remote diagnostics, priority repairs, and extended plan options.

• Software Updates & Optimization – Regular firmware updates to boost real-time targeting, analytics, and energy efficiency.

• Integration Services – Seamless connections to CMS platforms, IoT sensors, AI tools, and third-party ad networks.

💡 Need help during install? Get real-time guidance via phone, video call, or our support portal.

media mea’s expertise isn’t limited to our own products. We extend full support to legacy systems and third-party vendors like Samsung, LG, and custom builds.

• Diagnostics & Troubleshooting – Remote and on-site evaluations for display failures, software errors, or connectivity breakdowns.

• Repair & Maintenance – From LED module swaps to LCD panel repairs and preventive maintenance contracts.

• Upgrades & Retrofits – Add AI-driven enhancements, touch interactivity, or power-saving components to older units.

• Content & Software Migration – Smooth transitions to new CMS platforms and optimized ad campaign software.

• Compatibility Consultation – Free audits to determine how existing setups can integrate with the media mea Adtech ecosystem.

No matter the brand, our focus is reliability, cost-efficiency, and ad performance.

• Basic Support (Warranty Based) – Email + knowledge base with 24–48 hr response times.

• Premium Support Plans – 24/7 phone help, dedicated account managers, and on-site visits. Tailored for high-traffic Adtech deployments.

• Emergency Response – Same-day resolution available in select regions for mission-critical advertising environments.

All services are priced transparently. Request a quote based on your network size and location.

1. Submit a Support Request by email to support@mediamea.io with details of the issue.

2. Contact Us Directly:

1. • 📞 Phone: +1 (305) 928-3311

   • 💬 WhatsApp: +1 (404) 566-5626

   • 💻 Live Chat: Available on mediamea.store or via WhatsApp  (EST business hours)

3. Schedule a Consultation → Free 30-minute consultation to assess your needs.

• What if my kiosk is out of warranty? → We offer pay-per-service repairs and maintenance packages.

• Do you provide remote troubleshooting? → Yes, with secure screen-sharing & diagnostic tools.

• Can you handle outdoor LED signs in extreme weather? → Absolutely, with weatherproofing & durability upgrades.

• How do I integrate analytics? → We support Google Analytics, proprietary Adtech dashboards, and third-party integrations.

• What regions do you cover? → Primarily the US, with international options available—contact us for details.

With 15+ years in digital signage & Adtech innovation, media mea has helped clients worldwide maximize uptime, modernize older systems, and unlock new ad revenue streams.

💬 “media mea’s support turned our outdated kiosks into revenue generators!” – Dubia Parks, 2018